FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

SHIPMENT

Do you ship internationally? 

Yes, Use FedEx, DHL, EMS

                   or use your carrier account as collect.

 

How long does shipping take? 

After receiving an order, dispatch it within a two weeks if it is in stock. Customer needs to confirm a stock situation. 

 

Will I be charged for taxes?

Import taxation on receiver.

PAYMENT & WARRANTY

What forms of payments do you accept? 

Wire transfer in Advance Payment.

Credit Card for U.S. Customer. 

What are your warranty terms & conditions?

Basically a year from receiving date.

Still got questions? Contact us>

CONTACT INFO

 

USA office for Bio-Laboratory products

 🏢 67 Forest Street, Suite 287, Marlborough, MA 01752, USA

  

JAPAN office for  Photonics products

 🏢 8-7-24 Higashi-shinkoiwa, Katsushika-ku, Tokyo 124-0023, Japan

  

Bio-Laboratory Products

ATTO Products

ZEPTO Products

Photonics Products

LED lights source

Light guide

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